Terms of Service

Effective Date: 19/04/2024

Introduction

This document, as well as every document mentioned here, constitutes the text of the terms of use of this website as well as of the services provided through it and related to the purchase of products available through the said online store.

Company Identity

The website www.www.butterfly.edu.gr is the online shopping store of the company with the name “BUTTERFLY PUBLISHING Private Company (P.C)” and the distinctive title “BUTTERFLY PUBLISHING” located in Larissa, Valtetsiou & Tripoleos Street, with VAT number 801936510, phone: 2411114006, email: [email protected]

Butterfly Publishing, during its many years of presence in the field of education, provides high-level educational material and has created this website to inform its customers, while providing them with the possibility of remotely purchasing the company’s products, in accordance with the conditions set out below.

Acceptance of Website Terms of Use

Butterfly Publishing grants to the users of this website, of which it is the legal and sole owner, the limited, non-transferable and personal right to access and use it and its content, in accordance with the special terms and conditions of use referred to in said website as well as all applicable laws.

By using this website, you are unconditionally and unconditionally bound by these terms and conditions, which create a binding contract between you and Butterfly Publishing, pursuant to which you are granted only the use of this website. In particular, users are permitted to view, print and install material from this website for personal, non-advertising or educational use within a classroom only with the limitation of not altering, removing or modifying any registered trademark, copyright or anywhere of another property mark and in general anything related to copyright protection, excluding any other use, reproduction, public presentation or distribution thereof for any commercial or public purpose.

Agreement of Purchase

All the information and details provided through this website do not constitute a sales proposal on the part of the company but are provided for the information of its users and the company’s customers.

The contract of sale through this website will be considered to have been concluded only after the completion of your order with the final approval of this payment, but also if each order is accepted by the company by sending you an email confirming the purchase and shipping the products.

The above concluded distance sales contract is regulated by the legislative regime of Law 2251/1994, as amended. By using this website and placing orders for the company’s products, you confirm that you are over 18 years of age and that you have full legal capacity to undertake relevant contractual obligations. Otherwise, purchase orders through the website will not be accepted and the company will not bear any responsibility for their completion unless they are submitted by the guardian or supervisor of the minor or legally incompetent respectively.

Availability of Products

All orders placed through this website are subject to product availability at any given time. The company makes every effort to provide accurate information about the available products and will immediately inform you of any unavailability of the products upon receipt of your order.

Order Placement Procedure

After browsing the website and selecting the products you are interested in through the “ADD TO CART” option, you will be asked to continue with the completion and confirmation of your order through specific successive steps, which include:

  1. Update and approval of the products included in your submitted order (essential characteristics of the product, price, quantity, possible offer, etc.).
  2. Completing a special form with the necessary information to conclude the sales contract (name, billing address, shipping and contact information, etc.).
  3. Choosing the payment method for the order.
  4. Selection of the method of shipping the products and information regarding the cost of the shipment.
  5. Completing the required information to pay for the order according to the payment method you chose in the previous steps.
  6. Unreserved acceptance of the terms of the sales contract and the terms of use as well as the final confirmation of the order and acceptance of the obligation to pay it with the electronic option “ACCEPT” given to the interested party by the website.

With the final submission of the order as above, you will receive a confirmation email from the company, detailing your order details, payment and shipping method and any other additional information.

The company reserves the right to reject any order, to remove or modify any product on this website or to declare an inability to fulfill an order for any reason. In the above cases and since all or part of the price has already been paid by you, the company will refund you any amount already paid in full.

Prices and Methods of Payment

The price of each product is that set, from time to time, on our website. The prices on our website include VAT but not the shipping costs, which, as detailed in the “Shipping costs” step when completing the order, will be added to the total amount due immediately before the final submission of your order.

Prices may change at any time at the company’s discretion, however any changes will not affect any order for which an Order Confirmation has already been sent to you.

The payment methods supported by our online store are:

With a VISA, VISA ELECTRON, MASTERCARD & DINERS credit card of any bank.

Your credit card is charged through security systems (SSL 128-bit encryption) of PIRAEUS.

During the purchase you are transferred to PIRAEUS bank to complete your purchase, so that none of your personal and sensitive credit card data is stored in Butterfly Publishing’s system.

Cash on Delivery

With this payment method, you pay the total cost of your order when it is delivered to you, the Courier.

Bank Deposit

In order to complete your transaction and ship your order, once you have completed your order in our online store, you should proceed to deposit the final amount to the following bank:

Bank: PIRAEUS BANK
Account NO: 5605-107612-771
IBAN: GR59 0172 6060 0056 0610 7612 771

NOTE: After the deposit and for faster service, please send us the copy of the deposit to the email: [email protected]

You will receive a confirmation email for your deposit and the execution of your order from our store.

PayPal

When you select PayPal as your payment method, you are automatically taken to the PayPal website where you can complete your payment.

PayPal guarantees the absolute security of your transactions and your credit card is charged through PayPal’s security systems, so that none of your personal and sensitive credit card data is stored in Butterfly Publishing’s system. For more information go to the PayPal website.

Secure Transactions

Socket Layers (SSL) is the global standard for Internet Security.

SSL technology is used to encrypt and protect information that is transmitted over the Internet with this HTTP protocol. SSL provides our online store users with the assurance of access to a valid, “non-fake” website, and prevents data eavesdropping or falsification of personal data. Support for SSL is integrated in all major operating systems, Internet applications and server hardware of our online store, as well as during your connection to PIRAEUS bank. VeriSign SSL Certificates ensure the protection of sensitive data transmitted between servers.

In more detail, our online store uses SSL protocol, with 128bit encryption (the most powerful today), for safe online commercial transactions. This encrypts all of your personal information, including your credit card number, name and address, so that it cannot be read or changed in transit over the Internet. The SSL (Secure Sockets Layer) protocol is today the global standard on the Internet for certifying websites to web users and for encrypting information between web users and web servers.

An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has been changed in transit. Our store’s secure communication system is certified by Verisign.

Defective Products

In the event of a defect in the product delivered to you, you can contact the company directly stating the reason you consider the product to be defective and also describing in detail the product itself and the defect you believe it has. The company will give you further instructions on how to return the defective product, which, once received by the company, will be examined in detail to determine whether it is defective. Then and based on the finding or not of the defect, you will be informed by the company about any replacement of the product or about any refund of the total amount you paid, as well as any additional charges (delivery costs, etc.). Any refund of your money will take place as soon as possible using the same method as the payment and in any case within 30 calendar days from the company’s confirmation that you are entitled to a refund.

Return Policy

Right of Withdrawal

In accordance with the provisions in force as a customer, you may at any time within 14 calendar days from the day following the day on which you acquired or a third party other than the carrier and indicated by you acquired physical possession of the goods, withdraw from the Sales Contract (excluding of the cases mentioned below).

You may exercise your right of withdrawal by any of the means provided by law, in any case you will be deemed to have lawfully exercised said right if you send the return form we provide you through the website here or if we receive any other clear statement from you by other way (by post, email, etc.) regarding your decision to withdraw from the Sales Agreement.

Immediately after exercising the right of withdrawal in accordance with the above, the consumer has the obligation to immediately return the products without undue delay and in any case within 14 calendar days from the date we became aware of your statement on the exercise of the right of withdrawal and to inform the company accordingly through the contact form provided through the website or in any other convenient way.

In the event of lawful withdrawal, you will be refunded the total amount paid for the products in question. Shipping costs are non-refundable. The direct costs incurred due to the return of said products will be borne by you. The company immediately after receiving the products and after approving that their condition is appropriate, in accordance with what is set out in this article, will arrange without delay for the return of the total amount you paid to us for the said products with the same means of payment used by the customer. Please note that we are entitled to delay the refund until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever occurs first.

You are only responsible for any reduction in the value of the products resulting from handling that was not necessary to determine the nature, characteristics and function of the products.

Withdrawal Form

Restrictions

The right to withdraw from the Sales Contract is not granted in the following cases:

You may not withdraw from the Contract when its subject matter is the provision of any of the following products:

  • Products tailored to the customer’s needs.
  • CDs/DVDs whose original packaging has been removed.
  • Digital content not provided on a physical medium.

Your right to withdraw from a Contract only applies to products that are returned in exactly the same condition as you received them without their contents or original packaging having been altered.

In the event of a product return, you must return it accompanied by its original packaging and everything that may have accompanied it.

Please note that no returns will be accepted and no amount refunded if the product has been used after opening or if it is damaged.

Warranties – Responsibilities

The company’s liability with respect to any product purchased through this website is limited to the price of the product, unless otherwise specified in these Terms of Use or the Law.

Butterfly Publishing endeavors to ensure that all information on this website is correct, is provided on an “as is” basis, without warranties of any kind and no warranty, expressed or implied, is given that the content of this website is correct, complete or up-to-date. Butterfly Publishing makes no warranty whatsoever that the website or the network service computer is free of viruses or other types of harmful computer code and the use of the website is at the sole risk of its users.

In addition, Butterfly Publishing bears no obligation or responsibility for any errors or omissions on this website and further will not be responsible for itself, its employees or anyone legally affiliated with it for any kind of damage, incidental, consequential, direct or indirect, special compensation, costs or monetary penalties including, but not limited to, lost profits, loss of customers, loss or damage to property, loss of information or data and any other claim that may arise from the use, copying, presentation of this website or its contents , as well as any other website linked to it.

Protection of Personal Data

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). For more information about the use and protection of personal data by our company, read the Privacy Policy.

Content of Third-Party Pages

Butterfly Publishing provides links to other websites in good faith and for informational purposes only. Butterfly Publishing bears absolutely no responsibility for the material and content of any website linked to its website. These links are provided “as is” without any warranty, expressed or implied, for the information provided through them.

In addition, regarding the possibility provided to the users of the website to publish their own material in some parts of it, it is expressly stated by Butterfly Publishing that it bears no responsibility for the material published by its users, which does not necessarily express her views. By posting material on this website, you represent that users have all the necessary rights to manage such material and that such material will not be defamatory, unlawful, threatening, obscene or otherwise objectionable. Butterfly Publishing has the absolute right to review, modify, correct or delete any material posted by users of its website.

Notices

Any notification, consent, approval, update or other communication required to be given in the context of using this website or drawing up the Contract of Sale of the company’s products must be in writing and delivered by hand (with a receipt signed by a duly authorized employee of the company) or be sent by registered post, facsimile or teletype and, when sent by registered letter, shall be deemed to have been duly received by the party ten (10) days after it is posted or sent via the contact form provided through the website or by sending an electronic message, in which case it will be deemed to have been received by the company 24 hours after sending the message.

By using this website, you accept that the communication and exchange of any information regarding the use of the website or the purchase of our products can be done via electronic messages, without this constituting a violation of your rights.

No Exit

The Sales Agreement concluded through the website is binding for both parties. The customer may not assign, permit or otherwise dispose of any interest, benefit or obligation under the Sales Agreement without the prior written consent of the company. The company reserves the right to transfer, assign, subcontract or otherwise dispose of a Contract or any of its rights or obligations arising from it at any time during the term of the Contract, without this in any way affecting the legal rights of the customer.

Major Violence

The company shall not be liable to the customer for delay or failure to perform the Contract if the delay or failure is due to force majeure (including but not limited to) fire, war, lockout, strikes or other labor problems, government regulations or actions, or any other cause beyond the company’s control. If such delay or failure due to force majeure continues for a period of more than six (6) months, either party shall have the right to terminate this Agreement immediately upon written notice to the other party.

Resignation

The inability of the company to demand the execution of any of the provisions of these terms or of any concluded Sales Agreement or to exercise any of its rights under them, does not constitute a waiver or reservation of its right to exploit the same at any later date. Further, any such waiver of any right shall not operate as a waiver of any subsequent breach and no right, power or remedy granted or retained by the company shall exclude any other right, power or remedy.

Amendments

Butterfly Publishing reserves the right to vary, delete, replace, modify and in general any change to the terms of use of this website without any warning or forewarning at any time deemed necessary. Any such changes and variations will be deemed to be fully accepted by the users of the website simply by using it after the new differentiated terms are posted or made known to the public in any convenient way or means. The above-mentioned right to change, modify, add, delete the terms of use or even the functions of the website is not subject to any limitation whatsoever, temporal or otherwise, and any exercise thereof cannot be considered to give rise to any right to compensation at the expense of Butterfly Publishing.

Entire Agreement – Validity

These terms and any document referred to in them constitute the entire agreement between the parties and supersede all prior agreements, negotiations and commitments. In the event that any provision hereof is or is held to be invalid or unenforceable under applicable Laws or regulations, all other provisions of these Terms shall remain in effect.

Code of Ethics

The operation of the online store is governed by the use of the current Code of Ethics, which you can see here.

Comments – Contact

Any comments and observations of our customers receive special attention from our company and are valuable for improving the quality of the services we offer you. Please use the website’s online contact form for any matter you wish to contact us.